Buy Cuban Cigars Online

I received a box of Montecristo #2s from My-Cuban-Cigars.com today, and believe there is a problem.

First, I indicated that I only wanted a box that had never been opened.  This box shows that the white Habanos seal in the upper right corner HAS been torn open by opening the lid, however the Cuban Warranty Seal shows that it has NOT been opened.  How is this  possible?

Also, the barcode part of the Cuban Warranty Seal has been cut with a sharp blade and peeled off.  As I understand it, I would have been able to go online and enter the barcode to verify genuineness -- WHY would this barcode be removed?

And finally, the factory and date stamp on the bottom of the box appear to be ink instead of heat stamp.

I have not opened the box, and don't want to.  Are these fake?????

Quote: Originally posted by Clark on June-07-2013

---

Hello RodTheCarGuy!

It's a pity to hear that you are not satisfied with your first order from MCC! These guys are great, believe me! I know them a lot of years and they never ever disappointed me in any way. The cigars are genuine, I order from them for several years, and I could notice if anything was wrong but it wasn't.
Anyway, I'm sure they will solve the issue, they always do, and that is the next reason I am their loyal customer.
Have a great day!

P.S. How can you think your cigars are fake if you didn't even open the box? And, by the way, they sometimes re-open and re-seal them for inspection. They explained this thing for several times on this forum, you could do a little searching and find their explanations.

Thanks for reading. I know it was a lot.

---

Can anyone else give me any reason that they would send me a box of 25 Montecristo #2's where the barcode was intentionally removed from the Cuban Warranty Seal?

From what I understand, that is typically a dead givaway that the cigars are fake. That prevents the possibility of going online to confirm that the cigars are authentic.  Am I wrong?

THANK YOU SO MUCH TO EVERYBODY...especially Sonya at My-Cuban-Cigars.  You have all been very helpful.

All of my questions and concerns have been answered, and I am very happy to have found such a great company to get my Cubans from.  I'll be spreading the word to all of my friends here.

Thanks again everyone!

Rod

Quote: Originally posted by RodTheCarGuy on June-10-2013

---

THANK YOU SO MUCH TO EVERYBODY...especially Sonya at My-Cuban-Cigars.  You have all been very helpful.

All of my questions and concerns have been answered, and I am very happy to have found such a great company to get my Cubans from.  I'll be spreading the word to all of my friends here.

Thanks again everyone!

Rod

---